Purchase options cancellation policy

All of our products are made to order, to ensure the freshest possible ingredients are used and to prevent waste, we require that any cancellations be processed before Friday & Saturday. To ensure delivery of the desired products in the shortest lead time, we start purchasing and production of our ingredients ahead of time, hence any changes or cancellations of orders made after production has commenced, would cause substantial disruption to our production and as a result, incur significant costs. In the interest of our sustainability initiatives, we also aim to waste as little as physically possible and donate surplus unused ingredients.

Once processed, orders for Sunday delivery can be cancelled or modified before 9 pm on Friday evening. Store credit will be issued for cancelled orders.

Once processed, orders for Sunday delivery can be cancelled or modified before 9 pm on Friday evening. Store credit will be issued for cancelled orders.

Refunds can be processed for orders prior to the production of the items on order. Refund requests must be submitted prior to production. We do not provide refunds for orders once the items on order have been produced for cancelled orders.

Refunds for Sunday delivery can be requested only prior to 9 pm Friday and cannot be refunded afterwards. Refunds for Wednesday delivery can be requested only prior to 9 pm Saturday and cannot be refunded afterwards.

All refunded orders will be charged a 10% processing fee.